Privacy policy.

The Living Centre is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us through our website and services.

1. Information We Collect

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Health-related information (through intake and appointment forms)

2. How We Collect Information

We collect personal information when you:

  • Sign up for our newsletter

  • Book appointments or retreats

  • Submit payment through our checkout system

  • Fill out a contact form

3. How We Use Your Information

We use the information you provide to:

  • Send newsletters and updates

  • Process payments

  • Schedule and manage appointments and programs

  • Respond to your inquiries

  • Offer personalized experiences and services

4. Sharing with Third Parties

We may share your information with trusted third-party services that help us operate our website and deliver our offerings, including:

  • Stripe (for payment processing)

  • Google Analytics (for site usage analysis)

  • Microsoft Clarity (for understanding user interaction with our site)

These services only receive the information necessary to perform their functions and are required to protect it.

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic and user behavior

  • Improve functionality and performance

  • Remember your preferences

  • Track marketing performance and support retargeting efforts

You can choose to accept or decline cookies through our cookie consent banner.

6. Data Security

We take reasonable precautions to protect your personal information using Squarespace’s built-in security features. Sensitive data, including health-related information, is stored securely and access is limited to authorized personnel only.

7. Children's Privacy

We do not knowingly collect or store personal information from children under the age of 13.

8. International Visitors

While The Living Centre is based in Canada and operates in Costa Rica, our services are accessed by individuals worldwide. We comply with applicable privacy laws, including the GDPR, to protect the personal information of all our users.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

10. Your Rights

If you wish to access, correct, update, or delete your personal information, please contact us at: info@thelivingcentre.com.

11. Policy Updates

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we protect your data.

Last updated June 30, 2025.